Frequently Asked Questions
Collapsible content
How does the SOVA™ Reset Mat work?
The mat uses EMS technology to gently stimulate pressure points and help relax tired feet and legs.
How long should I use it?
We recommend 15–20 minutes per session for the best relaxing experience.
Is it rechargeable?
Yes, the controller is USB rechargeable and designed for everyday use.
Can I adjust the intensity?
Yes. The mat includes multiple intensity levels so you can find your ideal comfort setting.
How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 5–10 business days.
What is your return policy?
We offer a 30-day return policy for unused items in their original condition.
How can I contact support?
You can contact us anytime at support@bysova.com